Services per Use Case
Use Cases
All about Accounts, Resources and authorisations
Create and manage computer accounts, passwords, certificates. Manage subscriptions and access to resources, applications and servicesAccount and Authentication
Manage CERN Computer Accounts, passwords, certificates
Resources
Manage my resources, register for new applications or services
Developing Software
How to develop software using central repositories, tools, applications, bug tracking and online collaborationSource Control
Store sources into a central repositories with versioning and collaborative editing.
- Git Service (recommended)
- SVN Service (deprecated)
Bug Tracking
Report and follow bugs, manage problems resolution.
- Git Service (recommended)
- JIRA Service
Continuous Integration
Continuous Integration, Continuous Deployment, and Continuous Delivery support to build, test, and deploy applications.
- Git Service (recommended)
- Continuous Integration with Jenkins
Discussing, exchanging with people
Exchange information with people, via Mail, Chat, Video or other online solutionsE-Mail
Traditional Mail system
Phone and one to one discussion
Phone and instant messaging solutions.
- Mattermost Service
- Skype for Business Service
- Fax Service (deprecated)
Chat
Chat tools to exchange with communities.
Forum
Forum tools to exchange with communities.
- Discourse Service (prototype)
- Sharepoint Service
Video
One to one Video discussions, Video conferencing.
Planning Meetings and Conferences
Organize, plan or attend a conference or a meeting, and setup the appropriate tools such as video conferenceVideo Conferences
Organize ot attend a Video Conference
Meetings and Conferences
Organize, plan or attend a meeting or a conference
Archiving
Archive some data or documents
Collaborative Editing
Work on documents as a team, collaborative edition
- CodiMD Service (prototype)
- Sharepoint Service
- Twiki Service
File Storage
Store files
- CDS Service (recommended)
- DFS Service
- Digital Library Service
Content Management
Publish web contents as a team in a collaborative mode
Information Broadcast
Broadcast information, to people devices or public screens
Printing
Print documents or Posters
Publishing
Publish documents electronically
Web Sites
Create or Manage a Website
- EOS Web Hosting Service (recommended)
- PaaS Web Application Hosting Service (recommended)
- Drupal Service
- IIS Web Hosting Service
- Sharepoint Service
- Twiki Service
- AFS Web Hosting Service (deprecated)
Searching
Searching for information
Purchasing a computing device, installing and running applications
Acquire a desktop or laptop, install an operating system, deploy applications, run applications remotelyDevices
Purchase a new device, install a new device, manage a desktop or laptop, manage warranty.
Applications
Install applications, run applications
Engineering Software
Obtain and run engineering related software, such as electronics design, mathematical designEngineering Software
Install and run engineering related applications and software