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Printing Devices' Support

Help with printers at CERN

The objective of this service is to provide the support required to ensure the effective and smooth running of the CERN printer park.

This only covers standard machines, i.e.:

  • that have been purchased through the CERN Stores.
  • that are under a leasing agreement with the current multifunction copier provider.

The main activities of this service include:

  • installation and configuration of new machines;
  • relocation of machines and network database maintenance;
  • supply and installation of most standard toners with materials cost charged to budget code;
  • hardware problem troubleshooting and intervention (with external repair if deemed economically appropriate);
  • and providing printers on short-term loan for conferences at CERN.

Limitations: CERN does not offer any support for machines purchased elsewhere.

Additional Documentation Check these videos on print functionality